Privacy Policy

How we protect your privacy at Neon Aurora Games

Last updated: 02.03.2026

POLICY STATEMENT

Neon Aurora Games (the “Platform”) is made available through the website at https://neonauroragames.com (the “Website”). The Website and any related pages, games, features, content and functionalities that link to this Privacy Policy are referred to in this Privacy Policy as the “Services”. The Services are operated by DATA PROCESSES LIMITED, whose registered office is at 6 Rydal Way, Egham, England, TW20 8JH (the “Operator”, “we”, “us” or “our”).

This Privacy Policy describes how personal information is collected, held, used and disclosed in connection with the Services. The Services are intended for users in Australia, and this Privacy Policy is designed to comply with applicable Australian privacy laws and authoritative guidance, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (“APPs”), and to reflect guidance issued by the Office of the Australian Information Commissioner (“OAIC”). This Privacy Policy also addresses relevant Australian electronic marketing requirements (including the Spam Act 2003 (Cth)) and transparency expectations for analytics, security, fraud prevention, measurement and advertising technologies used in connection with online services.

THE SERVICES ARE PROVIDED FOR ENTERTAINMENT PURPOSES ONLY. GAMEPLAY USES VIRTUAL CREDITS OR IN-GAME CURRENCY ONLY. NO ACCOUNT REGISTRATION OR LOGIN IS PROVIDED OR REQUIRED. NO PAYMENTS, SUBSCRIPTIONS OR PURCHASES ARE ACCEPTED OR PROCESSED. THE SERVICES DO NOT OFFER REAL-MONEY GAMBLING, WAGERING, BETTING, DEPOSITS, WITHDRAWALS, CASH PRIZES OR ANY “MONEY’S WORTH” FEATURES.

We implement reasonable technical, administrative and physical safeguards designed to protect personal information and to ensure that our practices are lawful, appropriate and transparent. We seek to apply data minimisation and purpose limitation consistent with Australian regulatory expectations.

Personal information is stored on servers located in Australia. While we take reasonable steps to ensure that personal information is handled within Australia where possible, limited access to or processing of personal information by our personnel or service providers located outside Australia may occur in accordance with applicable Australian privacy law.

If you wish to contact us in connection with this Privacy Policy or any privacy matter (including advertising preferences and opt-out requests), please contact us using the channels set out in the Contact Details and Data Enquiries section.

ADULT-ONLY SERVICES. The Services are intended solely for adult users. You must be at least eighteen (18) years of age to access or use the Services. Individuals who do not meet this requirement are not permitted to access or use the Services.

AUSTRALIAN SERVICES. The Services are Australia-facing and intended to be accessed and used in Australia. We may restrict or limit access from locations outside Australia and may process limited location information derived from your IP address for compliance, security and service administration purposes.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and our Terms of Service. Where consent is required (including for certain cookies and similar technologies), we will seek to obtain that consent through a clear notice and choice mechanism. Where permitted under applicable Australian law, we may collect, use or disclose personal information without consent in the circumstances described in this Privacy Policy and in accordance with applicable law.

Information We Collect

Automatically Collected Information
  • IP address and general location information
  • Browser type and version
  • Device information (mobile, desktop, tablet)
  • Pages visited and time spent on our site
  • Referring website information
Information You Provide
  • Email address (if you subscribe to our newsletter)
  • Username and profile information (if you create an account)
  • Contact information (if you reach out to us)
  • Game preferences and scores (stored locally on your device)

How We Use Your Information

  • To provide and improve our gaming services
  • To send newsletter updates (only if you subscribe)
  • To analyze website usage and optimize performance
  • To respond to your inquiries and provide customer support
  • To ensure website security and prevent fraud
  • To comply with legal obligations

Third-Party Services

Game Providers

Our games are provided by third-party platforms including GameDistribution, GameMonetize, and GamePix. These services may collect their own data according to their privacy policies.

Analytics

We use analytics services to understand how visitors interact with our site. These services may use cookies and similar technologies.

Advertising

Some of our embedded games may display advertisements. Ad providers may collect information to show relevant ads.

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Provide personalized experiences
  • Ensure proper website functionality

You can control cookie settings through your browser preferences. Note that disabling cookies may affect site functionality.

Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure hosting infrastructure
  • Regular security updates and monitoring
  • Limited access to personal data

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Unsubscribe from our newsletter at any time
  • Object to certain data processing activities

Age Requirements

Our website is designed exclusively for users 18 years and older. We do not knowingly collect personal information from users under 18. If you become aware that someone under 18 has provided personal information, please contact us immediately and we will delete such information.

International Users

Neon Aurora Games is based in Australia. By using our services, you understand that your information may be transferred to and processed in Australia, which may have different privacy laws than those in your country of residence.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Details and Data Enquiries

All enquiries, requests or correspondence relating to this Privacy Policy, including any questions about how personal information is handled or any privacy-related concerns, should be submitted in writing using the contact details set out below.

Operator: DATA PROCESSES LIMITED
Registered Office: 6 Rydal Way, Egham, England, TW20 8JH
Email Address: support@neonauroragames.com

You may use these contact details to submit requests relating to your personal information, including requests to access or correct personal information, or to make a complaint about how your personal information has been handled.

All written communications should include:

  • your full name and valid contact details;
  • a clear description of your request, enquiry or complaint; and
  • any information reasonably necessary to allow us to verify your identity and process your request.

We may request additional information where reasonably necessary to verify your identity and ensure that personal information is disclosed only to the correct individual.

We will respond to privacy-related requests and complaints within the timeframes required by applicable law, including the Privacy Act 1988 (Cth). Where no specific statutory timeframe applies, we will respond within a reasonable period, taking into account the nature and complexity of the request.

If you are not satisfied with our response to a privacy-related complaint, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).